Facilities Management

Property managers play an important role as liaisons between landlords and tenants. However, their jobs may include a much more diverse set of functions. Find out all about this incredible variety of responsibilities—from tenant law and contracts to repair and facilities management. Gain the practical tools and know-how to take on all types of management including apartment, condominium, office, industrial, retail and residential housing. Learn to prepare management documents, budgets, marketing, leasing, tenant administration, maintenance, and how to set up a management office. Also get...

Emergency preparedness and business continuity planning are crucial for successful business and organizations. This course provides an overview of the strategic planning and tactical responses taken by operational leaders in response to man-made or natural incidents in the workplace. Understanding the risks associated with your business or facility, will allow you to be a vital asset to mitigate, prepare, respond, and recover sooner to those applicable risks. Students will also learn how to identify environmental factors critical to their organization and how to develop programs that will...

Review the pros and cons of the latest energy efficient HVAC systems including variable air volume, chilled beam, positive displacement, ventilation, variable refrigerant flow, natural ventilation, and hybrid natural ventilation. Various aspects of Green Net Zero Energy Buildings will be discussed in this course. Broken into the following major categories, this course is focused on reviewing the most advanced HVAC technologies and solutions that save installation, energy, and operational costs: 1) HVAC Systems; 2) Fans; 3) Air Distribution and Zoning; 4) Pumps; 5) HVAC Coils; and 6) Chiller...

Today’s business leaders face a burgeoning demand for both information and management techniques to implement programs on recycling, waste management, and water conservation. These are the issues critical to the protection of our physical environment; and these issues must be addressed in an economically feasible – and preferably profitable – manner. Learn how to analyze “best practices” in business, institutions, and governments to solve the challenges presented in these three areas. Receive guidance, formulas and templates for developing successful strategies and plans for solving related...

Sustainability professionals are frequently charged with defining the economic value of implementing environmental and social sustainability practices. In this course, students will be presented with key economic principles and identify long-term costs and benefits of sustainable practices through a variety of financial management tools, including the time value of money and Lifecycle Cost analysis. Students will explore value created for organizations through various social and environmental sustainable practices and will be able to calculate the financial benefit attributable to strategic...

Get an introduction to the basics of environmental sustainability - energy, transportation, water use, recycling, and natural resource life cycles. Discover ways individuals, organizations, and governments can manage resources in a responsible manner, with minimal impact on natural surroundings and climate. Learn scientific methods for measuring the effectiveness of eco-friendly practices, whether in kilowatt-hours of energy use, acre-feet of reclaimed water, or greenhouse gas emissions. Find out how and why leading-edge organizations are auditing their own practices and committing to...

Curious about our program? Attend a free Information Session to meet the Instructors and ask questions. Register HERE. Click HERE to watch a recording of a recent Information Session. Improve Performance, Enhance Quality, Reduce Costs Lean Six Sigma (LSS) offers a systematic approach to enhancing business performance by minimizing variation and optimizing operations for increased productivity and profitability. Different colored Belts denote varying levels of LSS expertise. A Lean Six Sigma Green Belt holder plays a pivotal role in driving process improvement initiatives, helping to solve...

Becoming a skillful negotiator is essential for all professionals. Learning to produce superior outcomes through negotiations is a learnable skill that can benefit individuals in any field. Negotiation is both a science and an art. The science is in the elements of the negotiation process, and the art is in how those elements are combined and emphasized to produce greater results. In this course you will: Assess the strengths and weaknesses of your existing negotiation style Understand the phases and elements, and their roles in the negotiation process Practice identifying the strategies...

Being able to communicate your ideas accurately and persuasively is essential in a business environment. Explore the communication skills necessary to be productive in today's complex workplace. Discover how to analyze and address a range of audiences. Learn the basics of speech organization, body language, vocal variety and speaking without preparation. Improve your interactions one-on-one and in meetings. Topics include recognizing and responding to nonverbal messages, personal vs. position power, negotiation, accommodating individual differences (age, culture, gender), giving and...

Gain an overview of how to use accounting and financial data for more effective and profitable decisions. Learn the information necessary to interpret and evaluate the financial effects of day-to-day management decisions. This course emphasizes the interpretation of accounting concepts that underlie basic financial statements without focusing on detailed mechanics. During this course, students will learn about: Differences and uses of financial and managerial accounting, and auditing Basic financial statement analysis Ways to understand and interpret the income statement, balance sheet, and...

Effective managers realize that organizational success is based on so much more than the contributions of its individuals alone. Success is based on the effective management of “teams” working together to achieve common goals. Knowing how to build, influence and lead teams can increase business performance to exceed goals and objectives. Explore the responsibilities, functions and skills required of managers today. Learn how to hire, train and lead teams efficiently and effectively. Boost teamwork and morale using proven communication, planning and goal-setting strategies. Identify...