Facilities Operations & Maintenance
BUSA-40681
Proper operations and maintenance (O&M) is critical to preserving the large capital investment that companies and building owners have made in their facilities. Proper O&M can minimize costs and increase profits. This course provides a topical review of O & M concepts and strategies. Topics include work control methods, facility management plans, building system and equipment maintenance, and sustainable practices. The course is designed for those with some facility management experience as well as those who are interested but have little or no experience.
Topics covered include the following:
- Operational plans
- Maintenance plans
- Work control strategies
- Occupant support and customer service
- Regulatory environment
- Indoor environmental health
- Energy management
- Trends in sustainable (‘green’) building design, operation, and maintenance
USGBC Continuing Education Hours: This course is approved by GBCI for 27 CE Hour(s) for LEED AP O+M. For more information go to USGBC-Continuing Education.
Course Information
Course sessions
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This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
Textbooks:
Facility Manager's Maintenance Handbook 2007
by Payant & Lewis
ISBN / ASIN: 9780071477864
You may purchase textbooks via the UC San Diego Bookstore.
Policies:
- No refunds after: 10/14/2024
Schedule:
Instructor:
Phyllis Meng
Phyllis Meng spent 28 years at the Los Angeles Metropolitan Transportation Authority where she was the deputy executive Officer, General Services. She recently started her own educational and consulting company. At LA Metro, Meng and her management team were responsible for maintenance, operation and capital replacement for the agency's 1,800 occupant, 628,000 square foot high rise headquarters building, child care center and East Portal of Union Station in downtown Los Angeles. Her responsibilities included agency wide mail services, copy services, travel and ride share services.
Meng received her BS in business management in 1984 from Cal State Northridge. She became a Certified Facility Manager (CFM) in 1993, Sustainable Facility Professional (SFP) in 2012 and IFMA Fellow in 2002. Meng served on IFMA's board of directors as West Coast Regional vice president and two years as IFMA Foundation chair. She has served as president of the Los Angeles chapter and the Public Sector Facilities Council.
Meng is a BOMI Institute instructor and facilitates their FMA courses. She developed and teaches financial analysis for the UCI Facilities Management Certificate program. Meng is a member of the UCI Facility Management Certificate Advisory board. She has authored numerous articles for the benefit of the facility management profession and has made presentations on leadership, finance, emergency preparedness, contingency planning, real estate and outsourcing at the chapter level, at IFMA's World Workplace and at other conferences.
Meng specializes in providing education to facility professionals along with finance, leadership, project management, sustainability initiatives, operations and maintenance.
