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Course

Speak, Connect, Influence: Business Communication in the AI Era

BUSA-41037

With a special focus on communication in the age of AI, this course is tailored to meet the communication needs of individuals who are seeking to enhance their leadership effectiveness through clear and impactful communication.
As technology transforms how we interact, this course addresses the unique challenges and opportunities managers face in navigating AI-integrated workplaces. Participants will gain advanced insights and practical strategies for mastering communication dynamics, both human and AI-driven, to lead with clarity and impact.

What you'll learn

  • Advanced Communication Strategies: Master advanced communication strategies, including persuasive communication techniques, negotiation skills, and crisis communication management, to influence stakeholders, resolve conflicts, and drive strategic initiatives forward.
  • AI-Enhanced Communication Strategies: Develop the ability to use AI-driven tools and analytics to craft clear, persuasive, and impactful messages tailored to diverse audiences
  • Adaptation to AI-Integrated Workplaces: Gain insights into navigating communication challenges and opportunities presented by AI, including balancing human interaction with AI-supported solutions.
  • Leadership Communication in the Digital Age: Strengthen leadership presence and credibility through effective storytelling, virtual presentation skills, and executive communication strategies enhanced by AI technologies.
  • Virtual and Hybrid Team Communication: Build expertise in fostering collaboration and cohesion within virtual and hybrid teams, using AI tools to enhance productivity, maintain alignment, and resolve conflicts effectively.

Course Information

Online
2.00 units
$595.00

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This course applies to these programs

Business Management

Course sessions

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Section ID:

189567

Class type:

Online Asynchronous.

This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.

Textbooks:

All course materials are included unless otherwise stated.

Policies:

  • No refunds after: 4/1/2025

Schedule:

No information available at this time.
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Instructor: Shawn Lynam, MBA

Shawn Lynam, MBA
Shawn Lynam is currently a business advisor for the Small Business Administration's SBDC network. In this role, Shawn advises early to mid-stage business clients on capital strategy, financial performance and liquidity events. He has 20 years of experience in franchise and technology based organizations. During his career, he was able to play a part in launching over 3,000 franchise business locations that generate over $1.5B annually. His experience ranges from managing one of the largest retail branding changes (The UPS Store), to integrating artificial intelligence to automate customer interactions (IBM Watson), to particpating in an executive team that took a start-up from launch to a $90M private equity deal.

 
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