Transformational Leadership
BUSA-40803
The ability to transform and adapt as leaders to meet the demand of an ever changing business environment is crucial in our current economy. Continual growth and personal development are imperative for leaders to be successful in our complex global economy. Transformational Leadership distinguishes between the skills of management and leadership, focusing on fundamental transformation from the inside out. This course helps individuals assess both how they show up as leaders (their “Way of Being”) and how they get work done (“Way of Doing”), which are equally important for leadership success.
This course provides 30 education hours applicable toward Professional Development Units (PDUs). To request an official university transcript, please contact Student Services or click here for more information.
Learning Outcomes:
Upon completion of this course, students will be able to:
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Explain the factors and circumstances that give rise to a negotiation.
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Describe the core objectives and desired outcomes of a negotiation process.
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Define the conflict spectrum and illustrate various conflict management styles with examples.
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Compare and contrast common negotiation styles and determine when each is most effective.
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Explain the connection between interests, strategies, and tactics in negotiation.
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Identify key stakeholders whose interests must be addressed and evaluate the extent of their influence.
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Analyze and apply different influence strategies appropriately based on the negotiation context.
Course Information
Course sessions
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This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
Textbooks:
Transformational Leadership 1998
by Bernard M. Bass & Ronald E. Riggio
ISBN / ASIN: 9780805847628
What Leaders Really Do 2000
by John P. Kotter
ISBN / ASIN: 9780875848976
Emotional Intelligence 2.0 2009
by Travis Bradberry
ISBN / ASIN: 9780974320625
The Leadership Challenge 6th
by Kouzes, James M., Posner, Barry Z.
ISBN / ASIN: 9781119278962
You may purchase textbooks via the UC San Diego Bookstore.
Policies:
- No refunds after: 1/25/2026
- Early enrollment advised
Schedule:
Instructor:
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Lois Hall
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel. In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management.
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT. She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs. Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
