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Course

Leading and Managing Change

BUSA-40978

Today’s working professionals are frequently leading others through dynamic and changing landscapes. They are tasked with leading their teams to do more with less, championing new changes amid uncertainty, all while resolving interpersonal conflicts and resistance to change. Managing stakeholders can be especially challenging in times of persistent and rapid change within complex organizations. By learning foundational leadership and change management skills, team leaders and managers will be better positioned to analyze the change landscape, plan responses and achieve desired outcomes. This course offers skill-building in areas such as: analyzing change factors and change readiness; building strategic partnerships; increasing receptivity for change; thinking critically about change drivers; evaluating stakeholder dynamics; communicating effectively; and balancing assessment, planning, and action. The particular challenges associated with leading dynamic cycles of change will be addressed.
 

Learning Formats


 
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In-class:
Traditional in-person class meetings at one of our campus locations with access to our online learning portal, "Canvas." Classes typically meet one evening a week, so working professionals can attend without having to take time off from work. Schedules can vary, so be sure to check the schedule before enrolling. Click on the “In-class” section below to view location, dates, and times.

  

 
 

Live Online:
Fully online instructor-led training using live virtual class meetings via Zoom conferencing systems. Click on the “Live Online” section below to view details of the online meeting times and instructor information.

 



Online:
Fully online Instructor-led training with no class meeting times. Lectures are pre-recorded and your instructor will set weekly deliverables to help you stay on track and engage with the content in a meaningful way. Click on the “Online” section below to view course details.

Note: Not all formats may be available every quarter.

Course Information

In-Person
Online
Live Online
3.00 units
$695.00

Course sessions

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Section ID:

185606

Class type:

Online Asynchronous.

This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.

Textbooks:

Making Sense of Change Management 5th
by E. Cameron and M. Green

ISBN / ASIN: 9780749496975

Leading Change 1st
by J. Kotter

ISBN / ASIN: 9781422186435

You may purchase textbooks via the UC San Diego Bookstore.

Policies:

  • Early enrollment advised
  • No refunds after: 1/13/2025

Schedule:

No information available at this time.
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Instructor: Lois Hall

Lois Hall
As founder of Access to Leadership, Lois brings over thirty years of independent and corporate business experience in training, development, coaching, sales and management.  She has designed and facilitated training and coaching workshops for all levels of employees, with emphasis on skill and career development.  Her expertise is in leadership and management development and human resources with emphasis in performance management, career management, succession planning, talent management and customer care. 
 
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel.  In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management. 
 
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.  
 
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT.  She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs.  Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
 
Full Bio
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Section ID:

185605

Class type:

This is a traditional classroom setting.

All class meetings held in-person according to published location, dates and times. Students may be expected to engage with course content online during the published course dates.

Textbooks:

All course materials are included unless otherwise stated.

Policies:

  • Early enrollment advised
  • No refunds after: 1/22/2025

Note:

Please note: The course start date is January 15, 2025, Wednesday at 6:00 pm. The location is 8980 Villa La Jolla.

Schedule:

Date Day Start End Location
1/15/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
1/22/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
1/29/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
2/5/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
2/12/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
2/19/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
2/26/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
3/5/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
3/12/2025 Wed 6:00 p.m. 9:00 p.m. Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego
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Instructor: Peter Thurman

Peter Thurman
As Manager of Practice Development at UCSD Health, San Diego’s leading health care research organization, Pete Thurman has acquired professional and personal growth through a diverse range of marketing, project management, leadership, and product development experiences in the technology and health care industries. Other key leadership roles he has taken include serving as a Senior Product Development lead for Kaiser Permanente and a Marketing Alliance Manager for SAS Institute.

Throughout his career, Pete has consistently contributed to his organizations by leading highly complex projects, improving efficiency, and managing strategic partnerships. He also demonstrates success in leading cross-functional teams and developing innovative solutions, which generate new sources of revenue. Pete consistently mentors and coaches colleagues in project management, Lean Six Sigma methodologies, and trains colleagues and peers in career development.

Pete finds it extremely fulfilling to teach and engage students in practical and interactive discussions about shared experiences and real-world examples that help students apply curriculum quickly. He is very passionate about equipping, training, and supporting students in the discipline of project management and how tools can be applied effectively in one’s professional and personal lives. 

Pete holds a Master of Business Administration (MBA) with an emphasis in Marketing from the University of Southern California. He also holds a Bachelor of Science in Business Administration from the University of Southern California. Pete has been a faculty member at Point Loma Nazarene University since 2015. In the Organizational Management Program at PLNU, he has taught undergraduate courses in principles of management, group and organizational behavior, and interpersonal behavior. In 2019, he earned his Lean Six Sigma Black Belt from UC San Diego Extended Studies.

In his spare time, Pete is a father and enjoys helping other parents build theatrical sets for performing art productions at his daughter’s school. He is also an avid soccer player and sports fan.
 
Full Bio
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Section ID:

186877

Class type:

Online Asynchronous.

This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.

Textbooks:

All course materials are included unless otherwise stated.

Policies:

  • No refunds after: 3/31/2025

Schedule:

No information available at this time.
Add To Cart

Instructor: Lois Hall

Lois Hall
As founder of Access to Leadership, Lois brings over thirty years of independent and corporate business experience in training, development, coaching, sales and management.  She has designed and facilitated training and coaching workshops for all levels of employees, with emphasis on skill and career development.  Her expertise is in leadership and management development and human resources with emphasis in performance management, career management, succession planning, talent management and customer care. 
 
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel.  In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management. 
 
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.  
 
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT.  She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs.  Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
 
Full Bio
Add To Cart

Section ID:

186878

Class type:

Synchronous web-based class meetings that are scheduled to meet online at published times (time/date).

Textbooks:

All course materials are included unless otherwise stated.

Policies:

  • No refunds after: 4/21/2025

Schedule:

Date Day Start End
4/14/2025 Mon 6:00 p.m. 9:00 p.m.
4/21/2025 Mon 6:00 p.m. 9:00 p.m.
4/28/2025 Mon 6:00 p.m. 9:00 p.m.
5/5/2025 Mon 6:00 p.m. 9:00 p.m.
5/12/2025 Mon 6:00 p.m. 9:00 p.m.
5/19/2025 Mon 6:00 p.m. 9:00 p.m.
5/26/2025 Mon 6:00 p.m. 9:00 p.m.
6/2/2025 Mon 6:00 p.m. 9:00 p.m.
6/9/2025 Mon 6:00 p.m. 9:00 p.m.
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