Leading and Managing Change
BUSA-40978
Today’s working professionals are frequently leading others through dynamic and changing landscapes. They are tasked with leading their teams to do more with less, championing new changes amid uncertainty, all while resolving interpersonal conflicts and resistance to change. Managing stakeholders can be especially challenging in times of persistent and rapid change within complex organizations. By learning foundational leadership and change management skills, team leaders and managers will be better positioned to analyze the change landscape, plan responses and achieve desired outcomes. This course offers skill-building in areas such as: analyzing change factors and change readiness; building strategic partnerships; increasing receptivity for change; thinking critically about change drivers; evaluating stakeholder dynamics; communicating effectively; and balancing assessment, planning, and action. The particular challenges associated with leading dynamic cycles of change will be addressed.
Learning Formats
In-class:
Traditional in-person class meetings at one of our campus locations with access to our online learning portal, "Canvas." Classes typically meet one evening a week, so working professionals can attend without having to take time off from work. Schedules can vary, so be sure to check the schedule before enrolling. Click on the “In-class” section below to view location, dates, and times.
Live Online:
Fully online instructor-led training using live virtual class meetings via Zoom conferencing systems. Click on the “Live Online” section below to view details of the online meeting times and instructor information.
Online:
Fully online Instructor-led training with no class meeting times. Lectures are pre-recorded and your instructor will set weekly deliverables to help you stay on track and engage with the content in a meaningful way. Click on the “Online” section below to view course details.
Note: Not all formats may be available every quarter.
Course Information
Course sessions
Section ID:
Class type:
This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
Textbooks:
Making Sense of Change Management 5th
by E. Cameron and M. Green
ISBN / ASIN: 9780749496975
Leading Change 1st
by J. Kotter
ISBN / ASIN: 9781422186435
You may purchase textbooks via the UC San Diego Bookstore.
Policies:
- Early enrollment advised
- No refunds after: 1/13/2025
Schedule:
Instructor:
-(2)-(352x588).jpg)
Lois Hall
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel. In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management.
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT. She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs. Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
Section ID:
Class type:
All class meetings held in-person according to published location, dates and times. Students may be expected to engage with course content online during the published course dates.
Textbooks:
All course materials are included unless otherwise stated.
Policies:
- Early enrollment advised
- No refunds after: 1/24/2025
Note:
Schedule:
| Date | Day | Start | End | Location |
|---|---|---|---|---|
| 1/13/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 1/20/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 1/27/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 2/3/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 2/10/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 2/17/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 2/24/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 3/3/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 3/10/2025 | Mon | 6:00 p.m. | 9:00 p.m. | Room 330, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
Instructor:
Peter Thurman
Throughout his career, Pete has consistently contributed to his organizations by leading highly complex projects, improving efficiency, and managing strategic partnerships. He also demonstrates success in leading cross-functional teams and developing innovative solutions, which generate new sources of revenue. Pete consistently mentors and coaches colleagues in project management, Lean Six Sigma methodologies, and trains colleagues and peers in career development.
Pete finds it extremely fulfilling to teach and engage students in practical and interactive discussions about shared experiences and real-world examples that help students apply curriculum quickly. He is very passionate about equipping, training, and supporting students in the discipline of project management and how tools can be applied effectively in one’s professional and personal lives.
Pete holds a Master of Business Administration (MBA) with an emphasis in Marketing from the University of Southern California. He also holds a Bachelor of Science in Business Administration from the University of Southern California. Pete has been a faculty member at Point Loma Nazarene University since 2015. In the Organizational Management Program at PLNU, he has taught undergraduate courses in principles of management, group and organizational behavior, and interpersonal behavior. In 2019, he earned his Lean Six Sigma Black Belt from UC San Diego Extended Studies.
In his spare time, Pete is a father and enjoys helping other parents build theatrical sets for performing art productions at his daughter’s school. He is also an avid soccer player and sports fan.
Section ID:
Class type:
This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
Textbooks:
Making Sense of Change Management 5th
by E. Cameron and M. Green
ISBN / ASIN: 9780749496975
Leading Change 1st
by J. Kotter
ISBN / ASIN: 9781422186435
You may purchase textbooks via the UC San Diego Bookstore.
Policies:
- No refunds after: 3/31/2025
Schedule:
Instructor:
Lois Hall
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel. In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management.
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT. She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs. Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
Section ID:
Class type:
Textbooks:
All course materials are included unless otherwise stated.
Policies:
- No refunds after: 4/21/2025
Schedule:
| Date | Day | Start | End |
|---|---|---|---|
| 4/14/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 4/21/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 4/28/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 5/5/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 5/12/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 5/19/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 5/26/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 6/2/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
| 6/9/2025 | Mon | 6:00 p.m. | 9:00 p.m. |
