Today’s working professionals are frequently leading others through dynamic and changing landscapes. They are tasked with leading their teams to do more with less, championing new changes amid uncertainty, all while resolving interpersonal conflicts and resistance to change. Managing stakeholders can be especially challenging in times of persistent and rapid change within complex organizations. By learning foundational leadership and change management skills, team leaders and managers will be better positioned to analyze the change landscape, plan responses and achieve desired outcomes. This course offers skill-building in areas such as: analyzing change factors and change readiness; building strategic partnerships; increasing receptivity for change; thinking critically about change drivers; evaluating stakeholder dynamics; communicating effectively; and balancing assessment, planning, and action. The particular challenges associated with leading dynamic cycles of change will be addressed.
Learning Formats
In-class:
Traditional in-person class meetings at one of our campus locations with access to our online learning portal, "Canvas." Classes typically meet one evening a week, so working professionals can attend without having to take time off from work. Schedules can vary, so be sure to check the schedule before enrolling. Click on the “In-class” section below to view location, dates, and times.
Live Online:
Fully online instructor-led training using live virtual class meetings via Zoom conferencing systems. Click on the “Live Online” section below to view details of the online meeting times and instructor information.

Online:
Fully online Instructor-led training with no class meeting times. Lectures are pre-recorded and your instructor will set weekly deliverables to help you stay on track and engage with the content in a meaningful way. Click on the “Online” section below to view course details.
Note: Not all formats may be available every quarter.
Other Credits: 27 hours of continuing education credit.
Note: For questions, please contact ProjectManagement@ucsd.edu.
Course Number: BUSA-40978
Credit: 3.00 unit(s)
Related Certificate Programs: Project Management
+ Expand All
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7/10/2023 - 9/9/2023
$645
Online
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CLASS TYPE:
Online Asynchronous.
This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
Orey, Maureen, Certified Professional in Learning and Performance
Maureen Orey is a Certified Professional in Learning & Performance with over 25 years of experience designing & delivering training. An award winning international speaker, trainer and best-selling author, she is an expert facilitator and session participants rave about her work. Orey is president of the WLP Group and her clients include Scripps, SHARP and Kaiser Permanente.
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TEXTBOOKS:
REQUIREDSwitch: How to Change Things When Change Is Hard 1st
by Chip Heath, Dan Heath
ISBN / ASIN: 9780385528757
The Effective Change Manager's Handbook 1st
by Smith, King, Sidhu, and Skelsey
ISBN / ASIN: 9780749473075
You may purchase textbooks via the UC San Diego Bookstore.
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POLICIES:
No refunds after: 7/17/2023.
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7/10/2023 - 9/9/2023
extensioncanvas.ucsd.edu
You will have access to your course materials on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
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7/12/2023 - 9/6/2023
$645
Live Online
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CLASS TYPE:
Synchronous web-based class meetings that are scheduled to meet online at published times (time/date).
Thurman, Peter
As Manager of Practice Development at UCSD Health, San Diego’s leading health care research organization, Pete Thurman has acquired professional and personal growth through a diverse range of marketing, project management, leadership, and product development experiences in the technology and health care industries. Other key leadership roles he has taken include serving as a Senior Product Development lead for Kaiser Permanente and a Marketing Alliance Manager for SAS Institute.
Throughout his career, Pete has consistently contributed to his organizations by leading highly complex projects, improving efficiency, and managing strategic partnerships. He also demonstrates success in leading cross-functional teams and developing innovative solutions, which generate new sources of r...Read More
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TEXTBOOKS:
REQUIREDThe Effective Change Manager's Handbook 1st
by Smith, King, Sidhu, and Skelsey
ISBN / ASIN: 9780749473075
Change Management: The People Side of Change 2nd
by Jeffrey Hiatt and Tim Creasey
ISBN / ASIN: 9781930885615
You may purchase textbooks via the UC San Diego Bookstore.
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POLICIES:
No refunds after: 7/19/2023.
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DATE | DAY | START | END | LOCATION |
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7/12/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
7/19/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
7/26/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
8/2/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
8/9/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
8/16/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
8/23/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
8/30/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
9/6/2023 | Wed | 6:00 p.m. | 9:00 p.m. | |
There are no sections of this course currently scheduled. Please contact the Business, Professional & Legal Programs department at 858-534-8131 or unexbusa@ucsd.edu for information about when this course will be offered again.