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Certificate

Case Management

Specialized Certificate

About the Case Management Program

Case management is the fastest growing segment of the healthcare industry. Case managers are needed in all areas of healthcare delivery, HMOs, PPOs, insurance companies, hospitals, high tech companies, home health, etc. With appropriate education and training, all healthcare professionals (RNs, MDs, RT, LVN, social workers) can become professional Case Managers.

UCSD Extension’s Specialized Certificate in Case Management, offered in an intensive seven-week format, is designed for healthcare professionals who want to qualify for new positions, explore new career paths, meet continuing education requirements, or document professional mastery of case management theory and practice. The program helps prepare qualified candidates for the Certified Case Manager (CCM) designation through the Commission for Case Manager Certification (ccmcertification.org)

Certificate Benefits
Students can complete the certificate within one university quarter. This face-to-face course is designed as 7 full day class sessions, plus a case study project presented over two days.

Students will learn to:

  • Work collaboratively with the patient, physician, family/significant other, and healthcare provider
  • Encourage clients to self-direct care, self-advocate, and make decisions when appropriate and to the degree possible
  • Promote the optimum allocation of healthcare dollars and maximize efficiency in the use of available resources
  • Maintain cost containment in the provision of services and ensure that services are rendered timely and cost-effectively
  • Designate the expenditure of claims dollars and timely claim determinations
 

Who should take the certificate?

  • Anyone interested in working in the field of case management can benefit from this certificate program. A nursing degree is not required.
  • Optimized for healthcare professionals: social workers, physical therapists, rehabilitation counselors, utilization review, and physicians.
  • Those looking to move into a new career especially for an RN who has worked on the floor for many years and is seeking a less physically-demanding environment.

Demand and Job Prospects
Hospitals, clinics, home health agencies, rehabilitation facilities, insurance companies, HMOs, long term care facilities, and more, all need case managers. We do not provide job placement services, but because the goal of professional education is to prepare students for employment or advancement, our instructors make a point of discussing placement options in every class.
 

Industry Certification
The program helps prepare qualified candidates for the Certified Case Manager (CCM) designation through the Commission for Case Manager Certification (ccmcertification.org).
 

 

 

Live Online
1 academic quarter
$1,945

Certificate Benefits

Students can complete the certificate within one university quarter. This face-to-face course is designed as 9 full day class sessions, plus a case study project presented over one full day; an 11th day is scheduled for presentations when class exceeds 15 students.

Students will learn to:

  • Work collaboratively with the patient, physician, family/significant other, and healthcare provider
  • Encourage clients to self-direct care, self-advocate, and make decisions when appropriate and to the degree possible
  • Promote the optimum allocation of healthcare dollars and maximize efficiency in the use of available resources
  • Maintain cost containment in the provision of services and ensure that services are rendered timely and cost-effectively
  • Designate the expenditure of claims dollars and timely claim determinations

Who should take the certificate?

  • Anyone interested in working in the field of case management can benefit from this certificate program. A nursing degree is not required.
  • Optimized for healthcare professionals: social workers, physical therapists, rehabilitation counselors, utilization review, and physicians.
  • Those looking to move into a new career especially for an RN who has worked on the floor for many years and is seeking a less physically-demanding environment.

Case Management

Classroom type:
Live Online
In-Person
Online
Hybrid
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CertGroup

Demand and Job Prospects

Hospitals, clinics, home health agencies, rehabilitation facilities, insurance companies, HMOs, long term care facilities, and more, all need case managers. We do not provide job placement services, but because the goal of professional education is to prepare students for employment or advancement, our instructors make a point of discussing placement options in every class.

Industry Certification

The program helps prepare qualified candidates for the Certified Case Manager (CCM) designation through the Commission for Case Manager Certification (ccmcertification.org).

Conditions for Admission

Please see the application for specific admission requirements for this program. Although a college degree or professional experience in the field are not required, applicants with such experience may receive preference for admission when program capacity is limited.

Continuing Education for Nurses

UC San Diego, Division of Extended Studies is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
Course content expires December 31, 2026. No one in a position to control content has a relevant financial relationship with an ineligible company.

UC San Diego Extended Studies is an approved provider of re-licensure credit for registered nurses by the California Board of Registered Nurses, Provider number 0058.

Special Notes


Now offered year-round, in Winter, Spring, Summer, and Fall quarters. For schedule, please contact Debbie Ortuño at dortuno@ucsd.edu

Military spouses are eligible to use My CAA $4000 scholarship. Apply at MyCAA.

FAQs

The Commission for Case Manager Certification (CCMC) defines case management as: “a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes.” (www.ccmcertification.org)
The certificate program can be completed within one university quarter.  A typical schedule will be 8 - 9 consecutive Saturdays, 8 a.m. to 5 p.m. each day. (see when and where is it offered below). On the first day, students are assigned a case study on which they will work for the duration of the program. This case study will be presented on the last day and a half of class; the final grade in the class is based on this project. Students can expect to spend a minimum of 18 hours outside of class working on this case study project.
This intensive-format course is now offered year round, during each of the four quarters.Classes are from 8 a.m. to 5 p.m., (PST), on Saturdays but occassionally a Friday class is scheduled. Please check each quarter's class meeting schedule at the time of enrollment for specfic dates. Class is held via live Zoom remote. Students must have a Zoom account to participate.
Enrollment is open to anyone with an interest in working in the field of case management; a
nursing degree is not required. That said, the course is optimized for healthcare professionals: social workers, physical therapists, rehabilitation counselors, utilization review and physicians can
move into new careers in case management. Of course, a career in case management can be seen as natural progression for an RN after many years on the floor, who now needs a less physically-demanding environment.
Hospitals, clinics, home health agencies, rehabilitation facilities, insurance companies, HMOs, long
term care facilities, and more, all need case managers. We do not provide job placement services, but because the goal of professional education is to prepare students for employment or advancement, our instructors make a point of discussing placement options in every class.
The Specialized Certificate documents your 90 hour course of study, focusing on relevant and applicable job knowledge. A student can earn the certificate with no job experience, and indeed, many people take the course in order to find first time employment as a case manager. Upon successful completion of the course, students will receive the certificate. Certification (as a CCM, for example) comes from taking and passing a proctored exam such asoffered through the CCMC (Commission for Case Manager Certification), the prerequisite for which is a minimum level of on-the-job experience. This is the method to receive “CCM” designation; please visit the CCMC website at www.ccmcertification.org for details.
Yes.
  • Case Management: A Practical Guide for Education and Practice, Fourth Edition, by Suzanne K. Powell
  • Hussein A. Tahan, ISBN-13: 978-1496384256.
Students may purchase the text via the UC San Diego Bookstore or Amazon.com (no tax, free shipping).
The Case Management Intensive course is $1,945. The Certificate Fee is $95. The required textbook is about $60- $80 (if ordered through Amazon—see "Is there a required textbook for this class?").
 
You may enroll by phone by calling 858-534-3400 (Monday through Thursday 8 a.m. to 9 p.m., Friday 8 a.m. to 5 p.m., and Saturday 8 a.m. to noon).

You may also enroll online here. Be sure to have the section ID of the course ready when you call or enroll online; see "How much does the program cost?"
No. You must enroll in the Case Management Intensive course to have a seat in the class.
  • UCSD Diego Division of Extended Studies offers continuing education loans through UC Approved Lenders. Each institution offers low competitive interest rates and flexible payment options. You are also encouraged to contact your personal financial institution about possible lending solutions. Direct links to UC Approved Lenders can be found on our website’s Financial Resources page.
  • The Employment Development Department (EDD) provides a comprehensive range of employment and training services in partnership with state and local agencies/organizations. More information is available on their website at edd.ca.gov.
  • Career Centers Located throughout San Diego County offer their communities comprehensive employment and training services benefiting both business and job seekers. More information is available on their website at workforce.org.
  • Please click here for information about Veteran’s Benefits.
  • Free Application for Federal Student Aid (FAFSA) funds are limited to degree programs only, and cannot be used for courses or certificate fees at UCSD Diego Division of Extended Studies.
Debbie Ortuño will assist you. Email: dortuno@ucsd.edu. Phone: 858-534-9278. Fax: 858-534-9257.

Advisory Board

Donna Beifus, MPA, BSN, RN, CCM

Chief Administrative Officer, Care Management
Jacobs Medical Center

Ariella Darlington, MSN, RN, CCM

Medical Case Manager

Mariecand David, MSN, RN-BC, PCCN

William Frederick III, MD, PhD

Physician Advisor, Dept. of Care Management
Division of Hospital Medicine, UC San Diego

Jennifer Hagan, MSN, RN, ACM, IQCI

System Clinical Specialist and Nurse Educator
Sharp Healthcare

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