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Course

Case Management Intensive

FPM-40226


Case managers are needed in all areas of healthcare delivery when meeting the needs of patients and families. Healthcare professionals (RNs, MDs, RT, LVN, social workers) are eligible to become certified Case Managers. This course delivers training to become a case manager. Topics covered: Essentials of Case Management, Physical & Psychological Factors: Introduction to Clinical Pathways/Practice Guidelines, Insurance Lines & Health Benefits Plans, Legal Responsibilities, Social Work Responsibilities, Disability Management, Mental Health and Substance Abuse, Advanced Illness Management, Active Duty Military and Veterans, & Student Presentation of Case Studies. Course is 9 full day class sessions, plus a case study project presented over one full day; an 11th day is scheduled for presentations when class exceeds 15 students.

DUE TO POPULAR DEMAND, THE COURSE WILL NOW BE OFFERED YEAR-ROUND, DURING EACH OF THE FOUR QUARTERS.

This program offers 72 BRN CE hours and 72 Contact Hours​.

This course provides 72 Contact Hours. Units/CEUs: Family & Preventive Medicine: 9 units; Registered Nurses: 72 hours re-licensure credit.

Contact Hours are rewarded for the completion of the following criteria:

  • Final grade of Pass/70% or higher
  • Full (100 %) attendance is required for CEU credit, no partial credit is permitted.
  • Students must meet all class requirements, including submission and presentation of the final case study, and
  • Course must be taken for either a Letter Grade or Pass/No Pass grading option.
The instructors for this course have no conflicts of interest to disclose. 
This course was last updated in 2023, Content is reviewed and updated as needed but no longer than 3 years. The expiration date for this course is December 31, 2026.  

Course Information

Live Online
9.00 units
$1,975.00
Notes: Required for Specialized Certificate in Case Management. Completion of this course prepares qualified candidates for the Certified Case Manager (CCM) designation examination, offered through the Commission for Case Manager Certification. For additional information, contact Donna Stern at unexhealthcare@ucsd.edu.

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This course applies to these programs

Case Management

Course sessions

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Section ID:

189659

Class type:

Synchronous web-based class meetings that are scheduled to meet online at published times (time/date).

Textbooks:

Case Management: A Practical Guide for Education and Practice 4th
by Powell/Tahan
ISBN / ASIN: 9781496384256

You may purchase textbooks via the UC San Diego Bookstore.

Policies:

  • No refunds after: 6/28/2025

Note:

Summer 2025 classes will be offered via live Zoo m remote delivery format. Zoom class se ssions will be held on Saturdays, 8:00 AM to 5:00 PM (P acific Standard Time) from 6/28/25 - 9/13/25, with one class scheduled on Friday, 9/12/25. Students must have a Zoom account to par ticipate.

Schedule:

Date Day Start End
6/28/2025 Sat 8:00 a.m. 5:00 p.m.
7/12/2025 Sat 8:00 a.m. 5:00 p.m.
7/19/2025 Sat 8:00 a.m. 5:00 p.m.
7/26/2025 Sat 8:00 a.m. 5:00 p.m.
8/2/2025 Sat 8:00 a.m. 5:00 p.m.
8/9/2025 Sat 8:00 a.m. 5:00 p.m.
8/16/2025 Sat 8:00 a.m. 5:00 p.m.
8/23/2025 Sat 8:00 a.m. 5:00 p.m.
9/6/2025 Sat 8:00 a.m. 5:00 p.m.
9/12/2025 Fri 8:00 a.m. 5:00 p.m.
9/13/2025 Sat 8:00 a.m. 5:00 p.m.
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Instructor: Tonya Soroosh

Tonya Soroosh
Over 25 years as an RN with managed care experience, community and hospital level senior level management experience. Experience with State and Federal government programs. Certified as a Case Manager (CCM) with experience and expertise in program development, care management request for proposal (RFP) submissions, marketing, case management technology, payer and community relations and all facets of case management operations. Tonya has a Master’s Degree in Jurisprudence with a concentration in healthcare and hospital law.
 
Tonya is committed to the advancement of case management as a specialty area of practice and has a passion for the field of health literacy. Tonya is presently the System Director of the Integrated Care Management team at Sharp Healthcare.


 
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