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Course

Performance Management

BUSA-40877

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Effective performance management is the key to maximizing employee talent and creativity in a dynamic workplace. Doing it well is fundamental to an organization's ability to retain, develop, reward, and motivate talent in pursuit of breakthrough business outcomes. Students will learn how to leverage technology (e.g AI) and emerging theories to support managers and design organizational systems and practices that engage employees and optimize their performance in complex, multi-generational, ever-changing environments. 

Learning Outcomes:
By the end of this course, students will be able to: 

  • Outline the business case and return on investment (ROI) for performance management within an organization;
  • Articulate strategies for improving performance and the impact of each on human behavior across dynamic workplaces (full in-person, remote, hybrid, and all combinations);
  • Align and integrate specific performance management practices within the context of an organization's overall talent philosophy;
  • Design and implement an effective, equitable performance management system that fosters an inclusive culture; and
  • Translate organizational strategy and goals into individual performance measures.

Course Information

Online
3.00 units
$565.00
Notes: Required Textbook: "Scaling People: Tactics for Management and Company Building" 1st edition by Claire Hughes Johnson, Stripe Press, (ISBN: 9781953953216). The textbook can be purchased through the UC San Diego Bookstore or any other online retailer.

Additional Materials Fee: Please purchase the following HBS Brief Case,  $8.95: https://store.hbr.org/product/ron-ventura-at-mitchell-memorial-hospital/913572?sku=913572-PDF-ENG. 

This course can be taken on a stand-alone basis or counted towards our Professional Certificate in Human Resource Management. If you are interested in pursuing the certificate, please ensure you have successfully completed the prerequisite course, Managing HR: An Overview — or plan to take it concurrently with this course.

For more information, register for our free online info session or contact the program manager at HRPrograms@ucsd.edu.

Click here for more information about the financial resources available.

 

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This course applies to these programs

Human Resource Management

Course sessions

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Section ID:

190747

Class type:

Online Asynchronous.

This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.

Textbooks:

Scaling People: Tactics for Management and Company Building 1st
by Claire Hughes Johnson
ISBN / ASIN: 9781953953216

You may purchase textbooks via the UC San Diego Bookstore.

Policies:

  • No refunds after: 7/22/2025

Schedule:

No information available at this time.
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Instructor: Andrea Summers

Andrea Summers
Andi has over a decade of experience in leveraging learning and engagement to achieve
breakthrough results.

She is a values-driven leader with strategic, operational, and tactical HR experience. Her areas of expertise include leadership development programming and facilitation, defining organizational mission, vision, and values, creative evaluation approaches for measuring impact, and organization/culture assessment and design. Currently the Head of People & Culture for a clean technology company, Palmetto, and formerly the Chief People Officer of NOLS (National Outdoor Leadership School).

An area of passion and distinct subject matter expertise for Andi is the creation, maintenance, and sustainability of remote or virtual communities. She has published articles on the topic in the International Journal of e-Collaboration as well as for Fast Co. and the American Management Association.

Committed to enabling change through emerging leaders and with a degree in nonprofit communication, Andi has served several organizations in a pro bono capacity, most notably acting as the Executive Director of the Board for My Kaleidoscope Project.

Andi is known for her authentic leadership and genuine desire to invest in equitable, ethical, transformative causes and organizations.
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