Performance Management

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Effective performance management is the key to maximizing employee talent and creativity in a dynamic workplace. Doing it well is fundamental to an organization's ability to retain, develop, reward, and motivate talent in pursuit of breakthrough business outcomes. Students will learn how to leverage technology (e.g. AI) and emerging theories to support managers and design organizational systems and practices that engage employees and optimize their performance in complex, multi-generational, ever-changing environments. 

Learning Outcomes:
By the end of this course, students will be able to:

• Outline the business case and return on investment (ROI) for performance management within an organization;
• Articulate strategies for improving performance and the impact of each on human behavior across dynamic workplaces (fully in-person, remote, hybrid, and all combinations);
• Align and integrate specific performance management practices within the context of an organization's overall talent philosophy;
• Design and implement an effective, equitable performance management system that fosters an inclusive culture; and
• Translate organizational strategy and goals into individual performance measures.