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Due to the structural nature of public organizations, personnel management in this sector faces particular organizational and interpersonal challenges that must be met in order to best serve local communities. This course draws upon scholarly and practitioner knowledge to guide students as they answer three critical questions that organize the class:

  • What best practices in personnel management can be applied to catalyze a more effective organization?
  • How do the principles of effective personnel management apply specifically to public organizations?
  • What unique challenges do public organizations face in personnel management especially in California where the rules for bargaining are very specific?

Students will be given the tools necessary for critical day-to-day management tasks and learn about varying theories of how to approach these situations. This course is designed for civically minded individuals who are interested in learning about personnel management theory and skills that ensure the success and community effectiveness of governmental and nonprofit organizations.

Learning Outcomes:

  • By the end of this course, students will be able to analyze the history of personnel management in the public sector. Students will understand critical labor and employment regulations that they must be aware of as managers. They will learn effective leadership strategies to improve the productivity and effectiveness of their team members and analyze broad issues facing personnel management.
  • Students will also be able to strategically plan their personnel management performance and learn the importance of fostering positive working relationships with employee labor unions, especially in the public sector.

Course Number: BUSA-41017
Credit: 2.00 unit(s)
Related Certificate Programs: Community Leadership

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