Organizational Behavior
BUSA-40922
Organizational Behavior will explore human behavior at the individual, interpersonal, and group levels including effects of organizational structure on behavior. The emphasis will be on managerial roles, historical evolution of management, ethics, and behavior in multi-cultural contexts. This course deals with human behavior in organizations and with practices and methods within organizations that facilitate or hamper effective behavior. Within each topic, conceptual frameworks, case discussions, and skill-oriented activities are blended. Topics include communication, motivation, group dynamics, leadership, power, and organizational design and development. Class assignments are intended to help participants obtain the skills that managers need to improve workplace relationships and performance.
Upon successful completion of this class, students will be able to:
- Explain the influence of personality, values, attitudes, perceptions, and attributions on organizational behavior.
- Describe the motivational process and apply motivational theories to organization scenarios.
- Explain group types, group development, group norms, and group decision making techniques.
- Analyze and apply leadership theories.
- Analyze power bases and influence tactics.
- Identify tactics for handling stress, interpersonal communications, and conflict.
- Describe the characteristics, determinants, & methods of creating and sustaining organizational culture.
- Describe the role of ethics in business actions and decision-making.
- Explain the impact of social perception, diversity management and appreciation of individual differences.
Course Information
Course sessions
Section ID:
Class type:
This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.
Textbooks:
Organizational Behavior 18th
by Robbins & Judge
ISBN / ASIN: 9780134729329
You may purchase textbooks via the UC San Diego Bookstore.
Policies:
- No refunds after: 4/1/2025
Schedule:
Instructor:
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Lois Hall
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel. In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management.
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT. She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs. Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
Section ID:
Class type:
All class meetings held in-person according to published location, dates and times. Students may be expected to engage with course content online during the published course dates.
Textbooks:
All course materials are included unless otherwise stated.
Policies:
- No refunds after: 6/28/2025
Schedule:
| Date | Day | Start | End | Location |
|---|---|---|---|---|
| 6/23/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 6/30/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 7/7/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 7/14/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 7/21/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 7/28/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 8/4/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 8/11/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 8/18/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
| 8/25/2025 | Mon | 9:30 a.m. | 12:30 p.m. | Room 430, UCSD Division of Extended Studies 8980, 8980 Villa La Jolla Drive, San Diego |
Instructor:
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Lawrence Destro, MBA Finance, M Ed School Administration
Strategic Planning, Supply Chain Management, Six Sigma and LEAN Manufacturing,Business Management, Franchising
Mr. Destro is a seasoned international business executive who has managed restaurants, retailers and manufacturing operations in over 50 countries as both the CEO/President and CFO. He is currently a SCORE Business Advisor for small businesses (from start ups to mature organizations), a consultant to businesses in the areas of strategic planning and brand repositioning, and a mentor to students who are interested in entrepreneurship.
