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Course

Organizational Behavior

BUSA-40922

Organizational Behavior will explore human behavior at the individual, interpersonal, and group levels including effects of organizational structure on behavior. The emphasis will be on managerial roles, historical evolution of management, ethics, and behavior in multi-cultural contexts. This course deals with human behavior in organizations and with practices and methods within organizations that facilitate or hamper effective behavior. Within each topic, conceptual frameworks, case discussions, and skill-oriented activities are blended. Topics include communication, motivation, group dynamics, leadership, power, and organizational design and development. Class assignments are intended to help participants obtain the skills that managers need to improve workplace relationships and performance.

Upon successful completion of this class, students will be able to:

  • Explain the influence of personality, values, attitudes, perceptions, and attributions on organizational behavior.
  • Describe the motivational process and apply motivational theories to organization scenarios.
  • Explain group types, group development, group norms, and group decision making techniques.
  • Analyze and apply leadership theories.
  • Analyze power bases and influence tactics.
  • Identify tactics for handling stress, interpersonal communications, and conflict.
  • Describe the characteristics, determinants, & methods of creating and sustaining organizational culture.
  • Describe the role of ethics in business actions and decision-making.
  • Explain the impact of social perception, diversity management and appreciation of individual differences.
Format: This course is offered in an online asynchronous format. There are no set meeting times, however, students follow a weekly schedule and there will be deadlines to meet in terms of course requirements. This course cannot be completed at an accelerated rate. UCSD Extended Studies operates in Pacific Standard Time and therefore any deadline is considered 11:59 p.m. Pacific Standard Time. 

Course Information

Online
3.00 units
$595.00

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This course applies to these programs

Business Management

Course sessions

Closed

Section ID:

188306

Class type:

Online Asynchronous.

This course is entirely web-based and to be completed asynchronously between the published course start and end dates. Synchronous attendance is NOT required.
You will have access to your online course on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.

Textbooks:

Organizational Behavior 18th
by Robbins & Judge
ISBN / ASIN: 9780134729329

You may purchase textbooks via the UC San Diego Bookstore.

Policies:

  • No refunds after: 4/1/2025

Schedule:

No information available at this time.
Closed

Instructor: Lois Hall

Lois Hall
As founder of Access to Leadership, Lois brings over thirty years of independent and corporate business experience in training, development, coaching, sales and management.  She has designed and facilitated training and coaching workshops for all levels of employees, with emphasis on skill and career development.  Her expertise is in leadership and management development and human resources with emphasis in performance management, career management, succession planning, talent management and customer care. 
 
Career highlights include international sales and management positions in the service and high technology industries with companies such as American Airlines, Digital Equipment Corporation and Jenny Craig International, where she was responsible for the hiring, training and on-going development of sales and staff personnel.  In addition to corporate clients, Hall teaches Human Resources and Leadership and Management courses at the University of California, California State University and San Diego State University and serves as a Certified Career Consultant focusing on Career Management. 
 
She has been a featured radio guest and a popular keynote presenter discussing the impact of leadership and performance management on HR departments and organizational effectiveness.  
 
Lois holds an M.A. in Counseling and Administration from Assumption College in Worcester, MA, and an undergraduate degree in Psychology and Sociology from Annhurst College in Woodstock, CT.  She is a certified Myers-Briggs Type Indicator, FIRO-B, Thomas Kilmann and Behavioral Interviewing specialist and incorporates the instruments into many of her programs.  Among her professional affiliations, Lois participates in the Association for Training and Development and the Society for Human Resource Management.
 
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