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Institutional Effectiveness


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About the Institutional Effectiveness Program


Delivery Method
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  • Live Online
  • In-Person
  • Online
  • Hybrid
The core coursework covers strategic planning, operational structure, performance measurement and assessment, policy and governance and data literacy concepts. Through a combination of theoretical studies, practical exercises, peer engagement, and case study analyses, students learn to develop, implement, and evaluate strategies that foster institutional effectiveness practices.

During the three-course program, students will access data and evidence-based approaches to identify areas of opportunity and improvement towards the development and implementation of strategic plans to address these areas effectively. Another key component of the program is the emphasis on ethical leadership, social responsibility, and social justice to ensure that completers are prepared to make decisions that are not only effective but also aligned with the values and mission of their institution.

The program is designed to be flexible, allowing working professionals to complete it on a part-time basis. Completers of this certificate program often emerge as strategic thinkers with enhanced capabilities in leadership, communication, problem-solving, and critical thinking, poised to make significant contributions to the students and institutions they serve.

Introduction to Institutional EffectivenessEDUC-42340

Units: 6.00


The course provides a foundational survey of institutional effectiveness in higher education. The course material covers a collection of strategic frameworks used to foster a culture of evidence towar...

Upcoming Start Dates:
Typically Offered: Spring

Institutional Effectiveness Management and OperationsEDUC-42341

Units: 6.00


The course focuses on the development and implementation of organizational and operational structures of Institutional Effectiveness departments. The course material covers a variety of management pra...

Upcoming Start Dates:
Typically Offered: Summer

Institutional Effectiveness LeadershipEDUC-42342

Units: 6.00


The course concentrates on the leadership development in Institutional Effectiveness. The course material encompasses an assortment of leadership exploration, strategies, and illustrations to strength...

Upcoming Start Dates:
Typically Offered: Fall
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Advisory Board

Brenden Aldrich

Former Chief Data Officer; CSU Chancellor's Office

California State University

Erik Cooper, Ed.D.

Assistant Vice Chancellor for Data, Visualization & Research

California Community College Chancellor's Office

Eden Dahlstrom, Ed.D.

Professional Development and Membership


Shanon Gonzalez, M.S.

Senior Research

Coastline College

Alyssa Nguyen, Ph.D.

Director of Research and Evaluation

Research and Planning Group (RPG)

Juan Pablo Pardo-Guerra

Founding faculty Halicioglu Data Science Institute

UC San Diego

Sheri Sterner, Ed.D.

Dean of Research, Planning, and Institutional Effectiveness

Orange Coast College

Aaron Voelcker, M.S.

Dean of Institutional Effectiveness

Santiago Canyon College

Tobi West, Ph.D.

Faculty Department Chair of Technology

Professor of Cybersecurity and Data Analytics

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This certificate requires an application before taking any courses. There will be a $0 fee to apply to this program. Students will also be required to pay a $95 certificate fee upon enrollment into the program after acceptance. View the complete Certificate Registration and Candidacy Guidelines.