Navigating Conflict

Conflict is a natural and inevitable part of human interaction, but how we manage it can make all the difference. Effective conflict management is not about avoiding disagreements, but rather about navigating them in a way that fosters understanding, collaboration, and growth. This session is designed to equip you with the tools to handle conflicts with confidence and composure. You will explore the dynamics of conflict and develop skills to turn challenging situations into opportunities for positive outcomes.

• Understand conflict dynamics and uncover common sources and emotional triggers.

• Master communication and resolution strategies to navigate conflicts effectively.

• Learn techniques for difficult conversations while maintaining professional relationships.

• Build a personal conflict resolution toolkit for ongoing growth and stronger collaboration.
   

Additional Details:

Total Hours of Instruction: 1.5
Format: Online and Self-Paced
How to register: Please fill out this form. 
Course Fee: $25

Meet the Instructor: 



Parish D. Jefferson 

 

Questions?

We’re here to help! If you have any questions please feel comfortable reaching out. 

 

Contact Your Program Manager


Grace Sheehy
grsheehy@ucsd.edu
📅 Schedule a Phone Appointment
 

To register for the course please fill out this form.