Essentials of Interpersonal Communication

Understanding interpersonal communication skills is essential to both professional and personal success. Learn the importance of effective communications and review models of and barriers to communication in a diverse work force. You'll will also get insight into non-verbal messages and the importance of active listening.

• Foundations of Interpersonal Communication
• Barriers to Effective Communication
• Non-Verbal Communication
• Active Listening Skills
• Communicating in a Diverse Workforce

Learning Outcomes:

• Explain and recall key models of interpersonal communication and identify common barriers that hinder effective communication in diverse workplace environments.
• Demonstrate the application of effective communication strategies and analyze interactions to identify non-verbal cues and barriers in given scenarios, enhancing their ability to navigate and resolve misunderstandings.
• Evaluate the role and impact of active listening in effective communication and create strategies to enhance their listening skills in professional interactions, aiming to build more responsive and collaborative relationships.

Additional Details:

Total Hours of Instruction: 1.5
Format: This course is completely online and self-paced, allowing students to complete the course at their own initive, providing flexibility to learn whenever and wherever they wish.
How to register: Please fill out this form. 


Meet the Instructor: 



Parish D. Jefferson brings a prosperous career spanning over two decades, featuring leadership roles as a global account manager, program manager, and director within Fortune 500 companies. His extensive background encompasses diverse areas, including educational technology, diversity, equity, and inclusion (DEI), product adoption, partner management, and team optimization. He has a proven track record of successfully launching and managing new programs, building high-performing teams, establishing and nurturing strategic partnerships, and fostering inclusive work environments. Parish is recognized as a leader in his field and frequently speaks at national conferences, university events, and online panels. Parish holds a diverse educational background, including a Bachelor of Science in Managerial Economics from the University of California, Davis, a Master of Arts in Education from the University of Michigan, and a Master of Science in Social Work from the University of Texas. He is in his final year of completing his Ph.D. in Organizational Development and Leadership at the University of Arizona Global Campus, with a concentration in diversity and inclusion, where he is poised to bring cutting-edge insights and a wealth of experience to drive positive change and equity within the education and corporate community.

 

Questions?

We’re here to help! If you have any questions or need further information, please feel comfortable reaching out. Our team is dedicated to ensuring you have all the information you need to make an informed decision about your education.
 

Contact Your Program Manager


Grace Sheehy
grsheehy@ucsd.edu
📅 Schedule a Phone Appointment
 

To register for the course please fill out this form.