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Explain the role and value of work teams in modern organizations and identify the factors that drive team effectiveness.
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Apply strategies for team development and collaboration, including effective communication, conflict resolution, and problem-solving.
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Analyze how leadership styles and diversity influence team dynamics, inclusion, and overall performance.
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Demonstrate ethical and accountable team practices that promote trust, fairness, and integrity.
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Evaluate team performance and recommend improvements to enhance outcomes in real-world settings.
Course
Work Team Concepts and Skills
BUSA-40109
Do you work in groups or teams in your workplace? Learn how to develop effective teams in the context of project management and how to implement communication and conversation strategies that help your team meet its project goals. Discover key factors that distinguish teams and shape team excellence, particularly communication and conversational dynamics. Study theories and models of individual and group conversational dynamics. Learn how to design powerful conversations to produce the results you want to achieve. Explore common team-related issues including: team charter and team contracts, trust, culture, and conflict resolution. You will also have the opportunity to practice diagnosing and dealing with a variety of group dynamics through a team project.
This course provides 30 education hours applicable toward Professional Development Units (PDUs). To request an official university transcript, please contact Student Services or click here for more information.
rmats may be available every quarter.
Learning Outcomes:
Upon completion of this course, students will be able to:
Course Information
Live Online
3.00 units
$695.00
Course sessions
Add To Cart
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Instructor:
Parish D. Jefferson, Ph.D. brings over two decades of dynamic leadership experience across Fortune 500 companies and educational institutions. With a proven record as a global account manager, program director, and DEI strategist, Dr. Jefferson has successfully led initiatives in educational technology, diversity, equity, and inclusion (DEI), leadership development, product adoption, partner management, and team optimization.
Throughout his career, he has launched and scaled transformative programs, built high-performing teams, and cultivated strategic partnerships that drive impact and create inclusive environments where individuals and organizations thrive. Recognized as a thought leader, Dr. Jefferson is a sought-after speaker, regularly presenting at national conferences, universities, and corporate leadership forums on topics including inclusive leadership, organizational development, and fostering belonging in the workplace.
Dr. Jefferson earned his Ph.D. in Organizational Development and Leadership with a concentration in Diversity and Inclusion from the University of Arizona Global Campus. He holds a Bachelor of Science in Managerial Economics from UC Davis, a Master of Arts in Education from the University of Michigan, and a Master of Science in Social Work from the University of Texas.
Deeply committed to advancing equity and inclusive leadership, Dr. Jefferson leverages both his academic research and professional expertise to empower leaders, transform organizational culture, and create pathways for meaningful and sustainable change across industries.
Full Bio
Section ID:
197969
Class type:
Synchronous web-based class meetings that are scheduled to meet online at published times (time/date).
Textbooks:
No textbook required.
Policies:
- No refunds after: 7/21/2026
- Early enrollment advised
Note:
This live online course offers the flexibility of learning from anywhere while connecting with instructors and classmates in real time. Meeting once a week via Zoom on the scheduled day evenings (6:00-9:00 PM), course materials are available on Canvas (https://extensioncanvas.ucsd.edu) starting the first day.
Schedule:
| Date | Day | Start | End |
|---|---|---|---|
| 7/15/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 7/22/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 7/29/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 8/5/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 8/12/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 8/19/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 8/26/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 9/2/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
| 9/9/2026 | Wed | 6:00 p.m. | 9:00 p.m. |
Instructor:
Parish Jefferson
Parish Jefferson
Throughout his career, he has launched and scaled transformative programs, built high-performing teams, and cultivated strategic partnerships that drive impact and create inclusive environments where individuals and organizations thrive. Recognized as a thought leader, Dr. Jefferson is a sought-after speaker, regularly presenting at national conferences, universities, and corporate leadership forums on topics including inclusive leadership, organizational development, and fostering belonging in the workplace.
Dr. Jefferson earned his Ph.D. in Organizational Development and Leadership with a concentration in Diversity and Inclusion from the University of Arizona Global Campus. He holds a Bachelor of Science in Managerial Economics from UC Davis, a Master of Arts in Education from the University of Michigan, and a Master of Science in Social Work from the University of Texas.
Deeply committed to advancing equity and inclusive leadership, Dr. Jefferson leverages both his academic research and professional expertise to empower leaders, transform organizational culture, and create pathways for meaningful and sustainable change across industries.