Elicitation Techniques for Business Analysis

The Essentials of Business Analysis course introduced the role of the Business Analyst and surveyed the five domains of business analysis practices. This course delves into three specific and related skills related to business analysis: Elicitation - how to best draw out information from stakeholders and other sources; Documentation – the creation of culminating documents from the requirements collection process and how to best manage them; and Communication - how to communicate requirements in stakeholder-friendly formats. Coursework will include opportunities to learn and practice the following: analysis of reports, facilitation of focus groups, administration of surveys, and creation of prototypes.