This workshop will give you an overview of interpersonal communication skills essential to success. You’ll learn about the importance of effective communications and review models of and barriers to communication in a diverse work force. You’ll also get insight into non-verbal messages and practice active listening.
Topics may include:
- Identify the major barriers to communication and develop strategies to overcome them
- Interpret communication levels and move the discussion to a place of common understanding
- Use techniques to facilitate high-quality “dialogue” with others
- Flex communication styles based on specific situations
Course Number: WKSP-80037
Credit: 0.00 unit(s)